Why certifications matter to you
Certifications are independent confirmation that ConvergeX follows disciplined processes—not just
marketing claims. For your finance, IT, and compliance teams, they mean:
- Security — your data is handled under a formal information security programme (ISO 27001)
- Quality — invoicing features and support are delivered with consistent, measurable quality (ISO 9001)
- Resilience — we plan for disruptions so service can continue when it matters (ISO 22301)
- E-invoicing standards — invoices align with the PEPPOL network used for cross-border and authority-ready exchange
Below is what each certification means in practice when you use ConvergeX.
ISO 27001 is the global standard for managing information security. It requires an
organisation to identify risks, implement controls, and improve continuously—not a one-time checklist.
What you can expect on ConvergeX
- Structured approach to access control, encryption, monitoring, and incident handling
- Security practices aligned with the controls described in our Security pages
- Ongoing review of threats and improvements to the platform and operations
Typical customer benefits
Safer handling of invoice & tax data
Clearer security expectations for IT reviews
Supports vendor due-diligence questionnaires
ISO 9001 focuses on quality management systems: understanding customer needs,
delivering services that meet requirements, and fixing problems systematically.
What you can expect on ConvergeX
- Documented processes for product development, support, and handling defects
- Focus on customer satisfaction and measurable improvement over time
- More predictable experience when onboarding, submitting invoices, or escalating issues
Typical customer benefits
Fewer surprises in how features behave
Structured support & issue resolution
Confidence for long-term platform adoption
ISO 22301 is the standard for business continuity management. It ensures organisations
plan for outages—whether from technology failures, disasters, or other events—and can recover in a
controlled way.
What you can expect on ConvergeX
- Business continuity and disaster-recovery planning for the platform and infrastructure
- Backup and recovery practices for databases and critical data
- Defined roles and procedures when incidents affect service availability
Typical customer benefits
Greater confidence during peak tax periods
Reduced risk of prolonged unplanned downtime
Alignment with enterprise continuity expectations
PEPPOL (Pan-European Public Procurement On-Line) defines how structured e-invoices are
exchanged between organisations and authorities. ConvergeX is built on PEPPOL BIS 3.0 and
related guidelines so your invoices use recognised formats and processes.
What you can expect on ConvergeX
- UBL 2.1 invoice structures aligned with PEPPOL specifications
- Support for compliant submission workflows and integration paths
- Compatibility with the expectations of trading partners and tax regimes that use PEPPOL
Learn more about how invoices flow on the network in our
PEPPOL 5-corner flowchart and PEPPOL overview on the home page.
Typical customer benefits
Ready for authority & partner e-invoicing
Standard XML instead of ad-hoc formats
Easier cross-border & B2G exchange
How they work together
Together, these certifications show that ConvergeX is designed to be secure (ISO 27001),
reliable and well-run (ISO 9001), resilient when things go wrong (ISO 22301),
and technically fit for modern e-invoicing (PEPPOL).
You get a single platform for invoice management—not a patchwork of tools—with standards your auditors
and IT teams already recognise. Need certificate copies or answers for a vendor assessment?
Contact us and we will help.
